Privacy Policy | Leads in the Know
Effective Date: November 1, 2026
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Our Privacy Policy
Leads in the Know, LLC (leadsintheknow.com) respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights. It applies to all information gathered through your use of our website and related services.
1. Information We Collect
a. Information You Provide Voluntarily: Contact details (name, email, phone, business information) when you schedule a discovery call through Calendly, or when you contact us directly by phone or email.b. Automatically Collected Information: We do not run website analytics, tracking, or advertising tools. Our website host (Carrd) may automatically log standard technical information, such as IP addresses and browser type, as part of normal website operation and security. We do not use this information to identify or track you.
2. How We Use Your Information
We rely on your consent when you use our Site, schedule a call, or contact us. We use your data to:
Respond to your inquiries and schedule calls.
Follow up with you by phone or text about your inquiry, our services, and relevant offerings.
Operate, maintain, and improve our services.
3. Cookies & Tracking
Our website does not use cookies to track you, and we do not run analytics, advertising, or marketing tracking tools. Because of this, you will not see a cookie consent banner on our Site.If this changes in the future (for example, if we add an analytics or advertising tool that uses cookies), we will update this policy and provide a cookie banner that lets you accept or decline non-essential cookies.
4. Third-Party Processors
We share limited data with the following trusted service providers, each governed by its own privacy policy:
Carrd (website hosting)
Calendly (scheduling discovery calls)
5. Data Retention
We retain your contact information for as long as necessary to fulfill the purposes described above, typically up to 24 months for follow-up and relationship-building.
6. International Transfers
All data we collect is stored and processed within the United States. If you reside outside the U.S. but use our services, your data will still remain on U.S. servers. We will not transfer your personal data to other countries without providing the same level of protection through contractual safeguards.
7. Security Measures
We protect your information through:
HTTPS encryption (TLS/SSL) on our website.
Access controls on the accounts and tools we use.
Working only with reputable service providers (such as Carrd and Calendly) that maintain their own security standards.
8. Children's Privacy
Our Site and services are not directed to children under 13 years of age. We do not knowingly collect personal data from minors under 13. If you believe we have inadvertently collected information about a child who is 13 years of age or under, please contact us so we can delete that data promptly.For users in the European Economic Area, the digital consent age is 16 years. If you are between 13 and 16, please obtain parental or guardian consent before providing personal information.Learn more about children's privacy under COPPA at FTC.gov.
9. California Privacy Rights
California residents may request disclosure of the personal information we collect.
You have the right to request deletion of your personal information.
You may opt out of any "sale" of your personal information by emailing [email protected].
(Note: we do not sell your personal information.)
10. Utah Consumer Privacy Rights
Utah residents may opt out of targeted advertising and profiling.
You may opt out of any "sale" or "sharing" of your personal data for cross-context behavioral advertising.
You have the right to correct inaccuracies in your personal data.
To exercise these rights, please contact us at [email protected].
11. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have the right to access, correct, or delete your personal data. You may restrict or object to our processing of your data, and you can request a portable copy. We process data based on your consent and our legitimate interests.
To exercise these rights, please contact us at [email protected].
12. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Correct inaccuracies in your data.
Delete your data ("right to be forgotten").
Restrict or object to certain processing activities.
Port your data to another service provider.
Opt out of the "sale" of personal data (where "sale" is defined under applicable law).
To exercise these rights, email us at [email protected].
We will respond within 30 days.
13. Breach Notification
In the unlikely event of a data breach, we will notify affected users and, if required, regulators within 72 hours of becoming aware of the incident.
14. Changes to This Policy
We may update this policy from time to time. The Effective Date at the top will reflect the date of the latest revision. Archived versions are available by request.
Contact Information
Leads in the Know, LLC
Location: Salt Lake City, Utah
Phone:(385) 707-1097
Email: [email protected]
Website: leadsintheknow.com
Terms of use | Leads in the Know
Effective Date: November 1, 2026
By accessing or using leadsintheknow.com, you agree to these Terms of Use.
Home · Privacy · Terms Of Use · Read Our Refund Policy
Overview & Key Conditions
These Terms govern your use of leadsintheknow.com and its related services, and incorporate our Refund & Cancellation Policy. By continuing to use the Site, you agree to these provisions and acknowledge your rights regarding refunds, cancellations, and the limited data we collect to deliver and improve our services.
1. Definitions
Site means https://leadsintheknow.com and all related subdomains, mobile versions, and applications.
Content means all text, images, code, graphics, audio, video, and other materials on the Site.
User, you means anyone accessing or using the Site.
Services means any consulting, content, case-study, press-release, social media, or other offerings we provide via the Site.
2. Acceptance of Terms
Your use of the Site constitutes acceptance of these Terms, our Privacy Policy, and any supplemental terms. We may update these Terms at any time; changes take effect when posted. It is your responsibility to review them periodically.Eligibility: You must be at least 18 years old and able to form a legally binding contract to use our Site and Services. By using the Site, you represent and warrant that you meet these requirements. Our Services are intended for businesses and professionals, and are not directed to anyone under 18.
3. Scope of Services
We offer marketing strategy, digital press releases, social media content, blog content, case-study development, and related consulting services, typically delivered as a monthly content subscription. All Services are provided on a non-exclusive, non-transferable basis, "as-is" and "as-available," unless otherwise agreed in writing.
4. User Conduct & Prohibited Activities
You agree not to:
Violate any law or third-party right.
Post or transmit unlawful, harmful, defamatory, or infringing Content.
Reverse-engineer, decompile, or scrape the Site.
Interfere with Site security.
Impersonate others or post false data.
Use the Site to spam, distribute malware, or harvest personal information.
Circumvent any access restrictions or rate limits.
5. Intellectual Property Rights
All Content and Marks on the Site are owned or licensed by Leads in the Know, LLC and protected by U.S. and international intellectual property laws. You are granted a limited license to view and download Content for personal, non-commercial use only. Any other use requires our prior written permission.
6. User-Generated Content & DMCA
If you submit feedback or other Contributions (e.g., suggestions), you grant us a royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, and distribute it. You represent and warrant that your Contributions do not violate any third-party rights.DMCA Notice: If you believe your copyrighted work has been infringed, please contact us at [email protected] with a detailed takedown request.
7. Refund & Cancellation Policy
Billing Model: Services are provided on a month-to-month basis. There are no long-term contracts, your agreement renews automatically each month until you cancel.
Cancellation: You may cancel at any time prior to the start of the next billing cycle to avoid the next month's charge. There are no penalties or cancellation fees.
How to Cancel: A cancellation is only valid when submitted by email to [email protected] or by phone at (385) 707-1097. Requests sent through social media, third parties, or generic web forms are not considered received. The effective cancellation date is the timestamp of our receipt (email) or confirmation during the call.
Refunds (30-Day Satisfaction Window): If you are dissatisfied, you may request a refund within 30 days of the original purchase or renewal charge. Approved refunds are processed to the original payment method within 10 business days.
Duplicate Charges & Fulfillment Errors: If we accidentally process a duplicate payment, or fail to deliver the agreed Service scope, we will issue a full refund.
Exclusions: Work products already delivered (e.g., distributed press releases, published case studies, published blog posts, or other delivered content) may reduce or eliminate refund eligibility if the primary value has been rendered. We will communicate this case-by-case.
Verification: We may request confirming details (billing email, last four digits of card, or invoice number) to protect account security before processing a cancellation or refund. Have questions about this policy? Contact us before your next billing cycle so we can help.
8. Termination
We may suspend or terminate your access to the Site and Services at any time, with or without notice, for any violation of these Terms or for any other lawful reason, and without liability to you. You may also stop using the Site at any time. Upon termination, all rights and licenses granted to you under these Terms will immediately cease, and any provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will continue to apply.
9. Disclaimers & Warranties
THE SITE AND SERVICES ARE PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE 12 MONTHS PRIOR TO THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Leads in the Know, LLC, its affiliates, officers, and employees from any claim, liability, loss, or expense arising from your breach of these Terms or your use of the Site.
12. Privacy Policy
Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the data practices described there.
13. Modifications to the Site
We may update, suspend, or discontinue all or part of the Site at any time, without notice. We will not be liable for any loss or damage arising from such changes or interruptions.
14. Governing Law & Venue
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. Any legal action must be brought in the state or federal courts located in Salt Lake County, Utah.
15. Dispute Resolution & Arbitration
Any dispute arising under these Terms shall first be submitted to informal negotiations for 30 days. If unresolved, disputes (except IP, injunctions, or small claims) will be resolved by binding arbitration in Salt Lake County, Utah, under the American Arbitration Association's Consumer Rules. Each party bears its own costs except as set by those rules.
16. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, acts of war, cyber-attacks, Internet outages).
17. Severability
If any provision of these Terms is held invalid or unenforceable, the remainder will continue in full force and effect.
18. Electronic Communications
By using the Site, you consent to receive communications electronically. Notices will be sent via email or posted on the Site and satisfy any legal requirement for written notice.
19. Entire Agreement
These Terms, along with any policies and agreements referenced herein, constitute the entire agreement between you and us regarding the Site and supersede all prior agreements.
20. Changes to These Terms
We may update these Terms at any time. Material changes will be posted on this page, and the Effective Date above will reflect the revision. Continued use after posting constitutes acceptance.
Contact Information
Leads in the Know, LLC
Location: Salt Lake City, Utah
Phone: (385) 707-1097
Email: [email protected]
Website: leadsintheknow.com
Home · Privacy · Terms Of Use
CONTACT
Salt Lake City, Utah
Phone: (385) 707-1097
Email: [email protected]
Copyright © 2026 Leads in the Know - All Rights Reserved.